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Difference Between Usability Testing and Heuristic Evaluation

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  • Difficulty Level : Hard
  • Last Updated : 11 Jan, 2021
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1. Usability Testing :
Usability Testing is a testing method for measuring how easy and user-friendly a software application is. It is also known as User Experience(UX) Testing. It is performed by the group of people who acts as a potential end-user. Usability testing mainly focuses on how easily a user can access all the features of an application without facing any issue. It is mostly performed at initial phase of design.

2. Heuristic evaluation :
Heuristic evaluation is the process of thorough evaluation/assessment where the experts used to measure the usability of the user interface. Usability can be defined as how easily a specific user can use a particular design or say interface without facing any problem.

Difference Between Usability Testing and Heuristic Evaluation :

Usability testing Heuristic evaluation
Performed by the group of non-professional users. Performed by experts with relevant skills.
Helps to identify the real issues. Helps to identify the potential/hidden issues.
Specific or limited tasks are performed by the user. Predefined guidelines & checklists are defined and evaluators have to stick with that.
‘Screen-by-screen’ approach is used by testers to test the system. Whole system is evaluated by experts in a systematic manner.
Helps to improve the functionality of the programs. Helps to improve the overall user experience by thorough evaluation.
It is costly because it involves a lot of user participation. It is cheaper and faster than conducting full-blown usability testing.
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